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	<title>Comments on: How Can I Best Help YOU? Talk to Me&#8230;</title>
	<atom:link href="http://communicatevalue.com/social-media/how-can-i-help-you/feed/" rel="self" type="application/rss+xml" />
	<link>http://communicatevalue.com/social-media/how-can-i-help-you/</link>
	<description>Teaching solopreneurs and small business owners how to use online marketing and social media to communicate effectively and authentically and attract more business.</description>
	<lastBuildDate>Tue, 27 Jul 2010 02:23:57 +0000</lastBuildDate>
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		<title>By: Carolina D</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3279</link>
		<dc:creator>Carolina D</dc:creator>
		<pubDate>Mon, 21 Sep 2009 13:33:56 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3279</guid>
		<description>Hi Chirstine,

This is an interesting class subject, I learned a lot for being part of your FB group, page and I still have some questions - might be insignificant, but...the question is:
How does it work when you want to FB an article to you biz page,from a different source but you have your regular account  (fan page?), my posts are always getting to be listed to my FB account but not the biz page?

Have fun with your course!</description>
		<content:encoded><![CDATA[<p>Hi Chirstine,</p>
<p>This is an interesting class subject, I learned a lot for being part of your FB group, page and I still have some questions &#8211; might be insignificant, but&#8230;the question is:<br />
How does it work when you want to FB an article to you biz page,from a different source but you have your regular account  (fan page?), my posts are always getting to be listed to my FB account but not the biz page?</p>
<p>Have fun with your course!</p>
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		<title>By: Lori Gerring</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3208</link>
		<dc:creator>Lori Gerring</dc:creator>
		<pubDate>Fri, 18 Sep 2009 17:42:21 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3208</guid>
		<description>Christine: 

I agree with the earlier comment about a daily checklist.

I&#039;d also like to learn how to avoid information overload.  As in, not being part of the problem with too many tweets or newsletters, etc.  

Good luck with the book.</description>
		<content:encoded><![CDATA[<p>Christine: </p>
<p>I agree with the earlier comment about a daily checklist.</p>
<p>I&#8217;d also like to learn how to avoid information overload.  As in, not being part of the problem with too many tweets or newsletters, etc.  </p>
<p>Good luck with the book.</p>
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		<title>By: Karl Staib - Work Happy Now</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3204</link>
		<dc:creator>Karl Staib - Work Happy Now</dc:creator>
		<pubDate>Fri, 18 Sep 2009 15:52:05 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3204</guid>
		<description>I would suggest teaching us about the best social media bang for our time (Twitter, Facebook, bookmarking, blogging). I also want to know how to become an authority in my field.
.-= Karl Staib - Work Happy Now&#180;s last blog ..&lt;a href=&quot;http://www.workhappynow.com/2009/09/hard-fun-beautiful-dog-paws-edition/&quot; rel=&quot;nofollow&quot;&gt;Hard Fun and the Beautiful – Dog Paws Edition&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>I would suggest teaching us about the best social media bang for our time (Twitter, Facebook, bookmarking, blogging). I also want to know how to become an authority in my field.<br />
<span class="cluv"> Karl Staib &#8211; Work Happy Now&#180;s last blog ..<a href="http://www.workhappynow.com/2009/09/hard-fun-beautiful-dog-paws-edition/" rel="nofollow">Hard Fun and the Beautiful – Dog Paws Edition</a> <span class="heart_tip_box"><img class="heart_tip" alt="My ComLuv Profile" border="0" width="16" height="14" src="http://communicatevalue.com/wp-content/plugins/commentluv/images/littleheart.gif"/></span></span></p>
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		<title>By: barb elgin, msw, lcsw</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3201</link>
		<dc:creator>barb elgin, msw, lcsw</dc:creator>
		<pubDate>Fri, 18 Sep 2009 13:45:22 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3201</guid>
		<description>How to deal with the overwhelm in creating a campaign that is easily maintainable by support staff and is something I only need to review and tweak, say once a month or less.  I don&#039;t need another info product I don&#039;t have time to read, learn and implement!</description>
		<content:encoded><![CDATA[<p>How to deal with the overwhelm in creating a campaign that is easily maintainable by support staff and is something I only need to review and tweak, say once a month or less.  I don&#8217;t need another info product I don&#8217;t have time to read, learn and implement!</p>
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		<title>By: Clara Mae Watrous</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3183</link>
		<dc:creator>Clara Mae Watrous</dc:creator>
		<pubDate>Fri, 18 Sep 2009 03:23:13 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3183</guid>
		<description>Two things, eh?  Well, I&#039;d say a daily checklist of what to do on Twitter, like 1. first, 2. next, 3  etc.

Second, how to find what people&#039;s felt needs are and how to address them with what you can do to help fulfill those needs, how to make it desirable.

I know one lady who has NO energy to speak of, and she is willing to try this and that, go to this one and that one, but won&#039;t try the simple plan of clean the body/feed the body that the products I represent can offer.  She hasn&#039;t even tried the sample I left her!
.-= Clara Mae Watrous&#180;s last blog ..&lt;a href=&quot;http://www.howtobehealthynaturally.com/temperance.html&quot; rel=&quot;nofollow&quot;&gt;Jul 10, Temperance&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>Two things, eh?  Well, I&#8217;d say a daily checklist of what to do on Twitter, like 1. first, 2. next, 3  etc.</p>
<p>Second, how to find what people&#8217;s felt needs are and how to address them with what you can do to help fulfill those needs, how to make it desirable.</p>
<p>I know one lady who has NO energy to speak of, and she is willing to try this and that, go to this one and that one, but won&#8217;t try the simple plan of clean the body/feed the body that the products I represent can offer.  She hasn&#8217;t even tried the sample I left her!<br />
<span class="cluv"> Clara Mae Watrous&#180;s last blog ..<a href="http://www.howtobehealthynaturally.com/temperance.html" rel="nofollow">Jul 10, Temperance</a> <span class="heart_tip_box"><img class="heart_tip" alt="My ComLuv Profile" border="0" width="16" height="14" src="http://communicatevalue.com/wp-content/plugins/commentluv/images/littleheart.gif"/></span></span></p>
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		<title>By: Christine</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3130</link>
		<dc:creator>Christine</dc:creator>
		<pubDate>Wed, 16 Sep 2009 03:57:56 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3130</guid>
		<description>@Paul--Thanks for your kind words!  Yes, local/storefront owners and social media is a topic that doesn&#039;t seem to get as much attention.  I do think social media is applicable to those types of businesses in some ways.  Thanks for the input, I will keep it in mind for the course.

@Kim--Good topics.  Are you using a Twitter client by the way?  Tweetdeck, Hootsuite or Seesmic Desktop all allow you to organize your followers by group which is really helpful at cutting down on all the &quot;noise.&quot;  Plus there&#039;s just a lot more functionality than if you were just tweeting from the Twitter.com site--easier re-tweeting, etc. 

In terms of less people seeing your tweets, are you spacing your tweets out at all throughout the day? Are you sending any of your tweets to update your status on Facebook so another set of people is exposed to them (if you use FB)?  Don&#039;t be shy about repeating some of your tweets sometimes--different people use Twitter at different times of the day and the same followers most likely will not see your tweet multiple times in one day.  Just some thoughts. :)

@CSea--Thanks for your nice words and your input!  The areas you mention are two of the big ones I definitely intend to cover. I really like how you refer to part of it being the &quot;emotional side&quot;--very true!

@Betsy--Love what you mention and completely agree. There is definitely a lot of meat to the etiquette topic and I hope to do it some justice.  Thanks for sharing.

@Sabrina--This is excellent, excellent stuff!  Thanks so much for taking the time to give your thoughts and experiences.  You sound like you are right on with the way you are using the Fan Page. I love that you mention bringing value for your fans.

Your groups vs. Fan Page question is a biggie and one I will be addressing in the course.  In fact, I might even write one of my next blog posts on it because it does seem to come up a lot!

As for the question about emailing your fans, there is the option to &quot;Update Fans&quot; all at once.  If you click &quot;Edit Page&quot; under your Fan Page pic, you&#039;ll be taken to your Page &quot;dashboard.&quot;  On the right hand side you will see an option to &quot;Send an update to fans.&quot;  Hope that helps and thanks for stopping by!

@Emily--As I mentioned to Paul, I definitely agree it&#039;s a very much neglected topic.  I am glad you added your input--it reinforces that it is something I should definitely explore! Thanks!</description>
		<content:encoded><![CDATA[<p>@Paul&#8211;Thanks for your kind words!  Yes, local/storefront owners and social media is a topic that doesn&#8217;t seem to get as much attention.  I do think social media is applicable to those types of businesses in some ways.  Thanks for the input, I will keep it in mind for the course.</p>
<p>@Kim&#8211;Good topics.  Are you using a Twitter client by the way?  Tweetdeck, Hootsuite or Seesmic Desktop all allow you to organize your followers by group which is really helpful at cutting down on all the &#8220;noise.&#8221;  Plus there&#8217;s just a lot more functionality than if you were just tweeting from the Twitter.com site&#8211;easier re-tweeting, etc. </p>
<p>In terms of less people seeing your tweets, are you spacing your tweets out at all throughout the day? Are you sending any of your tweets to update your status on Facebook so another set of people is exposed to them (if you use FB)?  Don&#8217;t be shy about repeating some of your tweets sometimes&#8211;different people use Twitter at different times of the day and the same followers most likely will not see your tweet multiple times in one day.  Just some thoughts. <img src='http://communicatevalue.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>@CSea&#8211;Thanks for your nice words and your input!  The areas you mention are two of the big ones I definitely intend to cover. I really like how you refer to part of it being the &#8220;emotional side&#8221;&#8211;very true!</p>
<p>@Betsy&#8211;Love what you mention and completely agree. There is definitely a lot of meat to the etiquette topic and I hope to do it some justice.  Thanks for sharing.</p>
<p>@Sabrina&#8211;This is excellent, excellent stuff!  Thanks so much for taking the time to give your thoughts and experiences.  You sound like you are right on with the way you are using the Fan Page. I love that you mention bringing value for your fans.</p>
<p>Your groups vs. Fan Page question is a biggie and one I will be addressing in the course.  In fact, I might even write one of my next blog posts on it because it does seem to come up a lot!</p>
<p>As for the question about emailing your fans, there is the option to &#8220;Update Fans&#8221; all at once.  If you click &#8220;Edit Page&#8221; under your Fan Page pic, you&#8217;ll be taken to your Page &#8220;dashboard.&#8221;  On the right hand side you will see an option to &#8220;Send an update to fans.&#8221;  Hope that helps and thanks for stopping by!</p>
<p>@Emily&#8211;As I mentioned to Paul, I definitely agree it&#8217;s a very much neglected topic.  I am glad you added your input&#8211;it reinforces that it is something I should definitely explore! Thanks!</p>
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		<title>By: Emily Konstan</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3128</link>
		<dc:creator>Emily Konstan</dc:creator>
		<pubDate>Wed, 16 Sep 2009 01:31:01 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3128</guid>
		<description>I agree with Paul.  I have a locally-based acupuncture practice.  People need to come to me for my service-- I don&#039;t sell anything online.  It is frustrating to me that all of the social media guides are focused on online businesses.  I would love some hints about how to use social media to expand my local business.</description>
		<content:encoded><![CDATA[<p>I agree with Paul.  I have a locally-based acupuncture practice.  People need to come to me for my service&#8211; I don&#8217;t sell anything online.  It is frustrating to me that all of the social media guides are focused on online businesses.  I would love some hints about how to use social media to expand my local business.</p>
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		<title>By: Sabrina</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3124</link>
		<dc:creator>Sabrina</dc:creator>
		<pubDate>Wed, 16 Sep 2009 00:25:55 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3124</guid>
		<description>Christine - I decided to start using Facebook to help market our business about 5 months ago.  We own a boutique condo rental business in Dallas.  We&#039;re not a huge company - but we specialize in really spectacular places with lots of extras and white glove service.  My goal was to try and increase referrals, but I knew that even the people who love us probably wouldn&#039;t get too excited about us just pushing whatever condo we had available.  

My solution was to develope a page where I would regularly post things that would be of value to our residents and their friends.  Our posts focus on freebies, discounts, fun things to do around town, and interesting web sites - but we also sprinkle in photos and videos of places we have coming available.  

It&#039;s been successful - we have over 250 fans already, and we have increased our referrals significantly.  But I had to figure out (and I&#039;m still figuring out) everything about how to utilize Facebook by trial and error.  Even understanding how my &quot;fans&quot; see the post!  I think a great tool would be some basic information on how people use Facebook.  For example, the benefits of setting up a group page versus a fan page.  (I did the group page first, and then realized no one was seeing my postings!)  I still would love to find something like this...in fact, I became a fan of your page hoping you might cover things like this.   Here&#039;s something i would like to learn... I know that my posts show on the wall of my fans, but if they don&#039;t check Facebook regularly, they probably miss a lot of my postings.  Is there a way to send an email to all of my fans?  I&#039;d love to set up some type of mini-survey so I can figure out how to better serve my fans - is there a way to do that?</description>
		<content:encoded><![CDATA[<p>Christine &#8211; I decided to start using Facebook to help market our business about 5 months ago.  We own a boutique condo rental business in Dallas.  We&#8217;re not a huge company &#8211; but we specialize in really spectacular places with lots of extras and white glove service.  My goal was to try and increase referrals, but I knew that even the people who love us probably wouldn&#8217;t get too excited about us just pushing whatever condo we had available.  </p>
<p>My solution was to develope a page where I would regularly post things that would be of value to our residents and their friends.  Our posts focus on freebies, discounts, fun things to do around town, and interesting web sites &#8211; but we also sprinkle in photos and videos of places we have coming available.  </p>
<p>It&#8217;s been successful &#8211; we have over 250 fans already, and we have increased our referrals significantly.  But I had to figure out (and I&#8217;m still figuring out) everything about how to utilize Facebook by trial and error.  Even understanding how my &#8220;fans&#8221; see the post!  I think a great tool would be some basic information on how people use Facebook.  For example, the benefits of setting up a group page versus a fan page.  (I did the group page first, and then realized no one was seeing my postings!)  I still would love to find something like this&#8230;in fact, I became a fan of your page hoping you might cover things like this.   Here&#8217;s something i would like to learn&#8230; I know that my posts show on the wall of my fans, but if they don&#8217;t check Facebook regularly, they probably miss a lot of my postings.  Is there a way to send an email to all of my fans?  I&#8217;d love to set up some type of mini-survey so I can figure out how to better serve my fans &#8211; is there a way to do that?</p>
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		<title>By: Betsy Wuebker</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3123</link>
		<dc:creator>Betsy Wuebker</dc:creator>
		<pubDate>Wed, 16 Sep 2009 00:08:01 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3123</guid>
		<description>Hi Christine - I&#039;m performing a similar function in acquainting and encouraging our franchisees with social media.  Some of the &quot;issues&quot; I see as an observer of new users are a lot of broadcasting and lack of relationship-building in social media and in real-life networking.  They are so focused on having to sell something that it&#039;s all they can communicate.  Cringe.  Instead of making relationships work and a natural sale or referral resulting, the perception will take more work to un-do.  So, etiquette would be the broad topic, I would think.
.-= Betsy Wuebker&#180;s last blog ..&lt;a href=&quot;http://passingthru.com/2009/09/surrender-consecration-and-freedom/&quot; rel=&quot;nofollow&quot;&gt;SURRENDER, CONSECRATION AND FREEDOM&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>Hi Christine &#8211; I&#8217;m performing a similar function in acquainting and encouraging our franchisees with social media.  Some of the &#8220;issues&#8221; I see as an observer of new users are a lot of broadcasting and lack of relationship-building in social media and in real-life networking.  They are so focused on having to sell something that it&#8217;s all they can communicate.  Cringe.  Instead of making relationships work and a natural sale or referral resulting, the perception will take more work to un-do.  So, etiquette would be the broad topic, I would think.<br />
<span class="cluv"> Betsy Wuebker&#180;s last blog ..<a href="http://passingthru.com/2009/09/surrender-consecration-and-freedom/" rel="nofollow">SURRENDER, CONSECRATION AND FREEDOM</a> <span class="heart_tip_box"><img class="heart_tip" alt="My ComLuv Profile" border="0" width="16" height="14" src="http://communicatevalue.com/wp-content/plugins/commentluv/images/littleheart.gif"/></span></span></p>
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		<title>By: CSea Perkins</title>
		<link>http://communicatevalue.com/social-media/how-can-i-help-you/comment-page-1/#comment-3122</link>
		<dc:creator>CSea Perkins</dc:creator>
		<pubDate>Tue, 15 Sep 2009 23:52:45 +0000</pubDate>
		<guid isPermaLink="false">http://communicatevalue.com/?p=2905#comment-3122</guid>
		<description>Right on target Christine and useful.  Although there are many leveraging these tools to create success in their business; many are not and losing out.

Fear of the unknown and inability to justify &#039;time&#039; or recognizing these investments of time are needed, tend to be at the top of the list of people I speak with.  I suspect your course will include the emotional side with your benefits statement.

You have a wonderful demeanor, excellent advise and I look forward to receiving more empowerment from you Christine...
.-= CSea Perkins&#180;s last blog ..&lt;a href=&quot;http://cseaperkins.wordpress.com/2009/09/15/httpsupport-edf-orgsitemessageviewerem_id6041-0/&quot; rel=&quot;nofollow&quot;&gt;(NHTSA) proposed the first national standards to limit global warming pollution in U.S. history&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>Right on target Christine and useful.  Although there are many leveraging these tools to create success in their business; many are not and losing out.</p>
<p>Fear of the unknown and inability to justify &#8216;time&#8217; or recognizing these investments of time are needed, tend to be at the top of the list of people I speak with.  I suspect your course will include the emotional side with your benefits statement.</p>
<p>You have a wonderful demeanor, excellent advise and I look forward to receiving more empowerment from you Christine&#8230;<br />
<span class="cluv"> CSea Perkins&#180;s last blog ..<a href="http://cseaperkins.wordpress.com/2009/09/15/httpsupport-edf-orgsitemessageviewerem_id6041-0/" rel="nofollow">(NHTSA) proposed the first national standards to limit global warming pollution in U.S. history</a> <span class="heart_tip_box"><img class="heart_tip" alt="My ComLuv Profile" border="0" width="16" height="14" src="http://communicatevalue.com/wp-content/plugins/commentluv/images/littleheart.gif"/></span></span></p>
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